HOUSING

• 311 City Services| Chicago.gov/311 | Call 311 – Ask for “Short-Term Help”

  Call 311 for assistance with non-emergency City Services. You may call 311 to request assistance and information about homelessness prevention and “Short-Term Help” through the Homeless Prevention Call Center. If your life or someone else’s life is in imminent danger, please call 911.

  Mobile Crisis Response and Shelter Referral Program (MCRSRP) | https://www.chicago.gov/city/en/depts/fss/provdrs/emerg/svcs/MCRSRP.html

  The MCRSRP program provides a 24/7 response to non, life-threatening requests for residents experiencing homelessness and crisis – including connecting clients to homeless shelters and wraparound services for behavioral health, substance abuse, domestic violence, and more.

  Department of Family and Support Services (DFSS) | Chicago.gov/fss

  DFSS is the lead department for the city that oversees a network of overnight and interim housing shelter programs that includes over 3,000 shelter beds at 50 separate facilities operated by 29 different delegate agencies. Shelter placement and transportation are provided 24 hours a day, 7 days a week by calling 311. Families seeking shelter can go to the Salvation Army Shield of HopeCenter located at 924 North Christiana. Below are programs managed by DFSS, but you can learn more about their services through their website or by visiting the location listed.

  Domestic Violence Victim Services  | IDHS: Domestic Violence Victim Services

  Domestic violence programs located throughout Illinois provide safety assistance to victims of domestic violence. Services include a 24-hour crisis hotline, counseling, safety planning, legal advocacy, children's services, temporary food and housing, and more.

  La Casa Norte | https://www.lacasanorte.org/emergency

  La Casa Norte has an emergency, transitional, and permanent housing programs for youth and families. Their services include overnight emergency beds for unaccompanied youth, rental assistance, and rapid rehousing, among other services.

  The Night Ministry | https://www.thenightministry.org/

  The Night Ministry provides housing, health care, outreach, spiritual care, and social services to adults and youth who struggle with homelessness, poverty, and loneliness.

  Mercy Home for Boys & Girls | https://www.mercyhome.org/

  Mercy Home provides safe, nurturing residential treatment. Focuses on youth mentoring and rehousing by providing education, community engagement opportunies, food, shelter, and clothing.

  Ignite | https://www.ignitepromise.org/

  Ignite provides support, resources, or a safe space, for youth between the ages from 14 to 26 years old. Ignite has services  from emergency housing to supportive apartment living, physical and mental health management, and financial planning.

  MyMove | https://www.mymove.com/moving/planning/domestic-violence-resources/

  MyMove provides a guide with resources in case of urgent need to move due to domestic violence.

HANA Center  | https://hanacenter.org/housing-services

The HANA Center provides housing counseling services, workshops, and referrals. In addition, they have a variety of services such as immigration services, community navigator programs, and a free clinic. 

Autonomous Tenants Union  | https://www.autonomoustenantsunion.org/about

 The Autonomous Tenants Union is an organization advocating for housing justice, they provide important resources about tenants’ rights and legal aid.

LUCHA | ttps://lucha.org/

LUCHA provides homebuyer counseling, foreclosure prevention, access to housing resources, and guidance.

Threshold |https://www.thresholds.org/programs-services/housing-and-homelessness

Threshold connects clients to affordable housing and provides comprehensive services for persons experiencing homelessness.

Your Local Ward Office | Chicago.gov/mayor

Residents of Chicago are also served by aldermen and women dedicated to the need of their ward residents. Your alderperson and ward office staff have information on community organizations, shelters, and other resources for individuals experiencing homelessness.

Department of Housing (DOH) | Chicago.gov/housing; Chicago.gov/afrentresourcelist

DOH expands access and choice for residents and protects their right to quality homes that are affordable, safe, and healthy. If you are looking for an affordable rental unit or resources to purchase or maintain a home.

Spanish Coalition For Housing | https://www.sc4housing.org/

The Spanish Coalition for Housing has emergency services, rental, mortgage, and utility assistance and provide financial education.

Metropolitan Tenants Organization | https://www.tenants-rights.org/

MTO works directly with individual tenants to resolve landlord and apartment problems. They provide free tools and resources that enable tenants to document issues and seek immediate resolutions.

• The Flexible Housing Pool (FHP) | https://housingforhealth.org/our-work/fhp/ 

  The center of housing and health engages with landlords to provide people with stable housing and the supportive services they need in order to improve health outcomes. The Flexible Housing Pool creates affordable units for those with housing needs and guarantees on-time rental payments for participating landlords.

  Chicago Low Income Housing Trust Fund (CLIHTF)  | https://www.clihtf.org/property-owner-resources/rsp-application-process

  CLIHTF’s Rental Subsidy Program  creates affordable unit rents for low income families. The program provides a one-year, renewable grant and are paid on a quarterly basis in advance to accepted landlords.

  Chicago Rents | https://allchicago.org/chicagorents

  Chicago Rents connects landlords to tenants through subsidy programs to expedite the fill of vacant units, advertise units free of charge, and provide rental assistance with case management for tenants.